No black boxes
The process, with the mystery removed
Most mortgage stress comes from not knowing what happens next. Here's the entire journey — every phase, what it involves, and roughly how long it takes.
- 1
The conversation
Day 1You and Alexis talk through your goals, income, savings, and timeline. No documents, no credit pull — just a map of your options and honest next steps.
- 2
Pre-approval
1–3 daysYou upload documents through Fairway’s secure portal, Alexis verifies income, assets and credit, and you receive a pre-approval letter that carries real weight with sellers.
- 3
House hunting
Your paceYou shop with your agent inside a budget you actually understand. Alexis runs same-day payment math on any address you send her.
- 4
Offer & acceptance
1–7 daysWhen you find the one, Alexis often speaks with the listing agent directly so your financing strengthens the offer. Accepted? The clock starts.
- 5
Processing & appraisal
Week 1–2Rate locked, appraisal ordered, documents gathered and organized. Alexis keeps you posted at every milestone so nothing feels like a black box.
- 6
Underwriting
Week 2–3Fairway’s underwriters verify everything. If they ask for more documentation (normal!), Alexis translates exactly what’s needed and why.
- 7
Clear to close
Week 3–4The magic words. Final numbers arrive days before closing so there are zero surprises at the table.
- 8
Closing day
~Day 30You sign, the wire lands, and the keys are yours. Alexis stays your loan officer for life — refi checkups and payment questions included.
The communication promise
You'll never wonder what's happening with your loan
The #1 complaint buyers have about lenders is silence. Alexis's rule is the opposite: you hear from her at every milestone — application received, appraisal back, underwriting submitted, conditions cleared, clear to close — and any time you text her in between.
Ready to start phase one?
Phase one is a conversation, and conversations are free. Text Alexis and take the first step today.